Returns & Exchanges
At Sadlers, we strive to ensure you are completely satisfied with your purchase, offering a hassle-free 30-day return window for all unused items in their original packaging. We are dedicated to providing a seamless experience from the moment you shop until your return is processed.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.
Affix Shipping Label
Print the prepaid shipping label provided via the portal and attach it clearly to the outside of your return parcel.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing